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Library >> How to Pick a Window Company?

How To Choose a Home Improvement Contractor

All home windows are not created equal and neither are the companies that install them. Learn how to compare window installation companies, and what questions to ask when you're considering replacing the windows in your home.

How many choices of window brands and lines do I have to compare and choose from?

Many companies will only offer one brand of window. Quality Home Improvements offers four different lines of windows to meet all of your style, function and budget needs. We will show you how to compare home windows and the difference between each line so you can decide which window is right for you. QHI carries Vinyltek Boreal, Vinyltek Primera, Milgard Tuscany and Milgard Style Line.

Does the company have a showroom?

Home improvements are a substantial investment. all windows are not created equal. before making a purchase of windows , doors, insulation, furnace , heat pump or siding come into our showroom so that you have piece of mind that you are making the choice that is best for you.

What warranties are included? Do both the manufacturer and installation company offer a warranty?

Make sure you find out what warranties come with your window, both on the window itself and the installation. Warranties typically range from 5 years to a Limited Lifetime Warranty. Be sure to read the limitations carefully. QHI offers the most comprehensive and simple warranty on our windows, in fact when you purchase Vinyltek windows from QHI your windows will be covered for Life - on both the window and the installation! Milgard's warranty features a Lifetime on the windows and a 5 Year Labour warranty from QHI.

Click Here to view Vinyltek's Warranty
Click Here to view Milgard's Warranty
Click Here to view QHI's Labour Warranty with Vinyltek Windows
Click Here to view QHI's Labour Warranty with Milgard Windows

For your convenience here are a couple of our competitor's warranties:
Click Here to view HouseSmart's Cascade Window Warranty
Click Here to view Networx Amsco Window Warranty

Are the windows steel reinforced to improve the safety of my family?

Many windows do not have steel reinforcing which adds security to your home. Small windows do not need reinfocing, however any window frame over 2 feet should have steel reinforcing for added strength and security. Vinyltek Windows installed by QHI all feature steel reinforcing if they are over 2 feet.

Are the windows installed by sub-contractors or the company?

Not all window companies house their own installation team. Beware of sub-contracted install teams that are not trained to perform proper window installation. Poor installation can result in leaking, energy loss, and damage to your walls. QHI window installation teams are employed by QHI and trained to perform expert installation. This is why QHI can offer a Lifetime Warranty on Vinyltek Window installations. All QHI professional installers are trained to meet the following standards:
  • BC Hydro Power Smart program
  • BC Gas Homework's program
  • Building Performance Association
We also have a quality assurance program and conduct inspections on a minimum of 10% of the installation jobs completed. QHI has $5,000,000 liability insurance and all employees are fully covered by Work Safe BC.

How long has the company been around and what's their track record?

You'll definitely want to inquire as to the length your potential window company has been in business. Like many industries, window companies come and go, however the ones with a good reputation that deliver quality products and services continue to stick around. Quality Home Improvments started back in 1987 and has been in the window and home energy improvement business now for over 24 years. We are are family owned and operated, with a great team of staff who have become part of our extended family. We care a lot about our customers, your family and your home and do everything possible to make you completely happy. If something isn't quite right, we'll immediately address the issue so that you are 100% satisfied with your home energy improvement. Some additional facts about QHI include:
  • members of the Better Business Bureau with an A+ rating
  • members of the Canadian Independent Business Association
  • contractor for the BC Hydro Energy Conservation Assistance Program
  • proud sponsors of many local charities including the Surrey Christmas Bureau and the Surrey Food Bank
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